We're based in Tracy and travel from Berkeley to Stockton, Modesto to Santa Cruz, and everywhere in between, including San Francisco, the Peninsula, and the South Bay. Enter your address on our Service Area page to check.

The first 20 miles from Tracy are free. After that it's 40¢ a mile, one way, plus $8.50 if the route crosses a toll bridge. Travel is charged once per visit, no matter how many litter boxes we service, and you'll see the exact amount before you pay.

In downtown San Francisco, Marin, and Richmond/El Cerrito, parking, hills, and buildings without elevators make door-to-door service hard. We'll pick a convenient meeting spot near you when we schedule.

Litter-Robot®, PetSafe ScoopFree, Neakasa, PetKit, Casa Leo, LitterMaid, CatGenie, Petlibro Luma, Meowant, Furbulous, PetSnowy, and other automatic litter boxes. Budget, no-name, or off-brand models are handled case by case, so text us if you're not sure.

Silver ($125) is our full deep clean: we empty the litter, take apart accessible parts, scrub and sanitize every surface, clean the sensors, reassemble, refill with fresh litter, add a new carbon filter, and run a function check. Gold ($150) includes everything in Silver and adds replacement brush seals and worn foam seals where applicable, a motor and gear inspection, lubrication of moving parts, and a full test cycle. Extra dirty or neglected units need more time and start at $175. Not sure which fits yours? Text us at (209) 624-0088 before you book.

So we bring the right filters, brush strips, and parts for your unit. The model is usually on a label on the back or bottom. If you don't know it, choose "Not sure" and we'll figure it out together.

Yes. Every product in our 5-Stage Deep Clean is pet-safe, kid-safe, and non-toxic, and each one is chosen for a specific job.

Yes. Repair and maintenance visits are $50 plus parts. Parts are billed at our cost plus tax and shipping, and we'll tell you what's needed before we order anything.

Make sure we can safely get to the litter box, keep your pets in a separate room while we work, and let us know ahead of time about any allergies, hazards, or special needs.

You pay for your first deep clean when you sign up ($125 Silver or $150 Gold). Then $33.33 or $40 a month covers a deep clean every 3 months at 20% off. Monthly payments start 30 days after you sign up.

Travel for your first visit is paid at sign-up. For later visits, the per-visit travel fee is split across the 3 monthly payments between cleans, so there are no surprise charges.

Yes, and you won't pay for a first service again. Your one-time clean counts as your first service. Text us at (209) 624-0088 and we'll send you a link to start your monthly plan without the first-service charge.

Each litter box is priced separately, and travel is charged once per visit. You can book up to 5 boxes online. Have more? Text us at (209) 624-0088.

Text us at (209) 624-0088. You can cancel anytime. Cancellation takes effect at the end of your current billing period.

Deep cleans and subscriptions are paid by card through Stripe when you book. Repairs and other visits can be paid by cash, Venmo, or Zelle.

Yes. Card payments are handled by Stripe, a secure payment company. We never see or store your card details.

Cancel before your visit is scheduled for a full refund. Once it's scheduled, we refund everything except $50. If we have to cancel and can't find a new time that works for you, we refund your payment in full.

We'll text you within one business day to schedule your visit. Stripe emails your receipt right away.

Of course. Text us at (209) 624-0088 or send a message through our contact form. We usually reply within 24 hours, often sooner.

You can use your own, or let us know when you book and we'll bring fresh litter at our cost, with no markup. We can also set up recurring litter delivery alongside your service.

Yes. Text us at (209) 624-0088 for haul-away details.

Yes, through our Second Chance Program. We clean and repair donated automatic litter boxes and give them to local cat rescues. We can pick it up locally, or you can drop it off.

Tidy Kitty Co. is an independent service company. We are not affiliated with, sponsored by, or endorsed by Whisker or any other litter box, litter, or pet product brand. Litter-Robot® is a registered trademark of Whisker. All other product names and trademarks belong to their respective owners and are used only to identify the products we service.